Frequently Asked Questions About Lava Wash OH
Laundromat:
What are your hours?
Hours 8:30am – 8:30pm
What time is last wash?
8:30 pm
Can I pay by credit card?
- Coin only at East Main St. location
- Card and Coin at Memorial Drive Location
Where can I get my comforter washed?
We have machines that are large enough to wash king-size comforters.
Wash & Fold:
What are your wash and fold hours?
Hours 8:30am – 8:30pm, 7 days a week
What is the turnaround time?
24 hours (same day service is available)
Do you use a good detergent?
We use Members Mark (Sam’s Club) products but happy to use other products by request
Pickup & Delivery:
What is the turnaround time?
- Pickup Tuesday/Deliver Thursday
- Pickup Thursday/Deliver Tuesday
What if I can't be home when you pickup?
Tell us in the software where you will leave your clothes. It might be on the front porch, on the back porch, behind the fence, by the apartment door, in the lobby, with the apartment manager, or in an unlocked garage.
Is there a minimum order?
The minimum order for pickup and delivery is $40.00.
If I sign up to be a recurring customer, what happens when I go on vacation?
Just put a hold on your account in the software. We'll be back on the date you tell us.
Do I have to sign a contract?
No, there are no contracts. We know you will stay with us as long as we do a good job.